Refund Policy
We are committed to ensuring that your purchase meets your expectations. If, for any reason, you are not completely satisfied with the E-commerce Checklist, you have 14 days from the date of purchase to request a full refund.
14-Day Money Back Guarantee for E-commerce Checklist
To provide you with confidence when purchasing the E-commerce Checklist, we offer a 100% 14-Day Money Back Guarantee. If, within the first 14 days, you find that the checklist does not meet your expectations or does not provide the value you anticipated, we will refund your payment in full.
Refund Policy for Audit Plan
Our Audit Plan, priced at $1,490, includes a comprehensive review of your website using our E-commerce Checklist. Due to the nature of this service, we are unable to offer refunds once the discovery call has taken place. The discovery call marks the beginning of our manual audit process, and as such, the service is considered to have started.
- If you wish to cancel your Audit Plan before the scheduled discovery call, you will receive a full refund.
- If you do not attend or participate in the discovery call, a refund will not be issued.
- Once the discovery call has occurred, we cannot issue a refund, as the audit process has been initiated.
Refund Process
To request a refund, please email us at [email protected]. We will process your request promptly to ensure a swift resolution. Our priority is your satisfaction, and we are dedicated to providing exceptional customer service.
Important Notice
Once a refund has been processed for the E-commerce Checklist or the Audit Plan (prior to the discovery call), any further use of the E-commerce Checklist is strictly prohibited.
We trust this policy provides peace of mind for your purchase, and we are here to support you throughout your experience with us.